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Service

Abu Garcia® Support

Whether your product is under warranty or not, we are here to help you get back out on the water.

What to do if your product is under warranty?

REELS UNDER WARRANTY:

Reels requiring warranty consideration should be sent postage paid to the Abu Garcia Factory Service Department or to an Abu Garcia Authorized Warranty Service Center. In the event your reel is under warranty, it will be repaired or replaced and shipped back to you for no additional charge.

In the U.S.
Abu Garcia Customer Service
1900 18th Street
Spirit Lake, IA 51360
(800) 228-4272
abugarcia@purefishing.com

Alternatively you can send your reel to one of our other Authorized Service Centers:

Package your reel carefully to avoid damage. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). If you would rather send your reel by mail, remember to insure your package.

Send the following items along with your reel:

RODS UNDER WARRANTY:

For all rods, send the following items along with your rod to the Abu Garcia Factory Service Center only (do not send to Authorized Service Centers):

  • Check or money order in the amount of $9.95 to cover return postage and handling.
  • Dated proof of purchase must be included with returned product for warranty consideration. For warranty details click here. 
  • Completed Product Repair/Replacement Form.

In the U.S.
Abu Garcia Customer Service
1900 18th Street
Spirit Lake, IA 51360
(800) 228-4272
abugarcia@purefishing.com

In Canada
Abu Garcia Customer Service
131 Savannah Oaks Drive, Unit#1
Brantford, Ontario N3V 1E8
(519) 750-0100

What to do if your product is out of warranty?

REELS OUT OF WARRANTY:

Even when your reel is no longer under warranty, we are here to help. Reels out of the warranty period may be shipped postage paid to the Abu Garcia Factory Service Department or to an Abu Garcia Authorized Warranty Service Center. Also, be sure to check out our troubleshooting tips for solutions to common problems.

Out of Warranty Pricing

  • Baitcast Reels: $19.95 service charge per reel, plus the cost of repair parts and return shipping/handling.
  • Spinning/Spincast Reels: $15.00 service charge per reel. plus the cost of repair parts and return shipping/handling

In the U.S.
Abu Garcia Customer Service
1900 18th Street
Spirit Lake, IA 51360
(800) 228-4272
abugarcia@purefishing.com

Alternatively you can send your reel to one of our other Authorized Service Centers:

Package your reel carefully to avoid damage. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). If you would rather send your reel by mail, remember to insure your package.

Send the following items along with your reel:

RODS OUT OF WARRANTY:

For all rods, send the following items listed below along with your rod to the Abu Garcia Factory Service Center Only: (Do not send to Authorized Service Centers).

In the U.S.
Abu Garcia Customer Service
1900 18th Street
Spirit Lake, IA 51360
(800) 228-4272
abugarcia@purefishing.com

In Canada
Abu Garcia Customer Service
131 Savannah Oaks Drive, Unit#1
Brantford, Ontario N3V 1E8
(519) 750-0100