Returns & Exchanges
If for any reason you are unsatisfied with an item you have purchased from this site, and it is undamaged, please return within 30 days for a full refund. Merchandise must be returned in the original carton with original packaging, accessories, and instructions. Products returned in non-salable condition may be subject to a restocking fee.
Merchandise should be sent postage paid to the following address:
Factory Service Department
3028 West Hunting Park Avenue
Philadelphia, PA 19132
If a product arrives damaged or your order is incorrect in any way, please contact us.